Returns Policy

We really hope that you love our products, however Brush Junkie accepts returns and exchanges of unwanted and unused items within 14 days of receipt.  Please note the following before returning your items:

  • To be eligible for a return, products MUST be complete in original packaging, unused and in an undamaged condition.
  • Email: returns@brushjunkie.com with 'RETURNS' and ORDER NUMBER in the subject line, please state your reason for return within the body of the email.
  • Please note that the purchaser will be responsible for paying any returns shipping costs.
  • Please return items using a recorded mail service as it is out of our control if products do not reach us or go missing.

Please send all returns to:

Brush Junkie Ltd, Grange Farm Barns, Brewood Road, Coven, Wolverhampton, West Midlands, WV9 5DH

We will respond with any further information on the returns process.  Please allow 10 - 14 working days for us to process your refund

It may take between 3 - 5 working days for the funds to appear on your bank statement.

All refunds are made through our secure on-line payment system. We don’t store card or payment details so the refunded payment will go back onto the same card you used to make the original payment or via PayPal.